Terms & Conditions

These Terms & Conditions govern the use of services, website access, and business transactions conducted with Tryambaka Exim. By using our website or engaging in business with us, you agree to comply with and be bound by the following terms.

Company Overview

Tryambaka Exim is an India-based export company specializing in makhana and other agro-based commodities. We operate in accordance with Indian export laws and hold certifications including FSSAI, APEDA, and Organic standards to ensure product quality and global trade compliance.

 Acceptance of Terms

By accessing our website, submitting an inquiry, or placing an order with Tryambaka Exim, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, you should not proceed with any service or use our website.

Product Information

All product descriptions, specifications, and pricing on our website or in official communication are provided for general informational purposes. We reserve the right to modify, update, or discontinue any product or pricing without prior notice. Final details, including availability and shipping terms, will be confirmed during the quotation and order process.

Orders and Payments

All orders must be placed in writing through email or the official inquiry form. Once confirmed, an invoice or pro forma invoice will be issued. Payment terms vary by client agreement and may include advance payment, letter of credit (L/C), or other acceptable modes of international trade finance. Tryambaka Exim is not responsible for delays caused by payment failure or non-clearance.

Shipping and Delivery

We offer global shipping and follow INCOTERMS (International Commercial Terms) for clarity in international trade. Shipping timeframes depend on destination, product availability, and mode of transport. While we ensure timely dispatch, delays due to customs, port clearance, or third-party logistics are beyond our control.

Quality Assurance

All products exported by Tryambaka Exim undergo strict quality control and packaging checks as per international standards. Our certifications (FSSAI, APEDA, Organic, ISO) reflect our commitment to food safety and product integrity. Clients may request lab test reports or certificates upon request before dispatch.

Intellectual Property

All content on our website—including logos, brand names, product images, and text—is the intellectual property of Tryambaka Exim. Any reproduction, distribution, or use of this content without written permission is strictly prohibited.

Limitation of Liability

Tryambaka Exim will not be liable for any direct, indirect, or incidental losses arising from the use of our website, delay in shipments, or product performance once it leaves our facility, unless explicitly covered under our sales contract. Clients are responsible for ensuring the correct import regulations and clearances in their respective countries.

Cancellations & Refunds

Orders once confirmed cannot be cancelled unless mutually agreed upon in writing. Refunds or replacements are only applicable in case of verified product defects or shipment damage, which must be reported within 3 days of delivery with photographic proof.

Governing Law

All transactions and disputes related to Tryambaka Exim shall be governed by the laws of India, and any disputes shall fall under the jurisdiction of courts in Patna, Bihar.

Website Use and User Conduct

By using our website, you agree not to misuse it in any way—including but not limited to spreading malware, collecting data without consent, or misrepresenting your identity. We reserve the right to restrict or terminate access to users who violate these terms.

Privacy and Data Protection

We take your privacy seriously. Please refer to our Privacy Policy for information on how your data is collected, stored, and used.

Amendments

Tryambaka Exim reserves the right to amend these Terms & Conditions at any time. Updates will be posted on our website with the revised effective date. Continued use of our services or website implies acceptance of the updated terms.